Frequently Asked Questions

Where will our family photo session take place?
I primarily shoot on location. If you don’t have a particular location in mind, I have many favorite spots and am happy to suggest one. A small travel fee would apply to a location beyond 30 miles from my office.

What time of the day do you shoot?
My preferred time to photograph is in the late afternoon/early evening as this is when you get the lovely light you often see in my images. The exact times vary, of course, depending on the season.

How long will the session last?
You should plan for about 60-90 minutes for a regular session and 30-60 minutes for a petite session.

I have never done family pictures! Will you help me plan the session?
Absolutely! I am here for you each step of the way so you can relax and enjoy the process. Planning is actually where the fun begins! I have put together a written Session Guide which you will receive upon your booking. This guide will give you a great session overview and will help you to prepare. After you have a chance to go through all the materials, I’d love to talk with you over the phone. During this consultation I want to learn more about you and your family. We will also discuss clothing, location, special shots and any desires and ideas you might have. I want to hear it all!

What should we wear? Help!
I’m glad you asked. Trust me, I know how overwhelming it can be just thinking about trying to coordinate clothing. Don’t worry though, in my Session Guide I cover in detail what type of outfits are best for photo sessions. I give tips on how to go about coordinating the whole family as well as what kind of clothes to stay away from. After you have a chance to read through the materials, we will chat about it once more during our consultation.

My little one won’t sit still and my older child is extremely shy. We cannot possibly get a decent picture. This is going to be a disaster…
Seems to me like your children are just being children! I have seen it all. And don’t forget, I have two kids of my own. Whether your little one is a busy body or is very shy, I always take time to get acquainted with them first and then proceed based on their response. I have plenty of tricks up my sleeve to get them engaged and comfortable, which means you can relax and not stress about the performance of your children one bit. There is no need to coach them into saying cheese or smile. After all, we want the real expressions and smiles, don’t we? All I ask of you is to make sure your child is fed and well rested. Then you can leave the rest up to me.

OMG! I am so bad in front of the camera!!
Now, go easy on yourself!! Unless you pose for photos for a living, I expect that you might feel a little awkward at first. Or a lot! Don’t worry, I will take charge, redirect as needed and you should be able to relax very quickly. And you will have fun, I promise!

How long will it take to see my photos after the session?
It takes about 2 – 3 weeks to process your images. Then we will meet for an in-person viewing and ordering session. All decision-makers need to be present. You will be able to see and touch all the products I offer, ask any questions, and make an informed decision regarding your portrait selections. Long distance clients will be presented with an online, private gallery.

You took so many photos during our family portrait session. Will we get to see all of them? Can we see the unedited (RAW) images?
The short answer is no. Trust me, you do not want to go through all the images because there are hundreds! I will do that for you. As you can imagine, many factors play a role in selecting the images I edit and include in your gallery and this is where my expertise shines. Only the absolute best of the best make it, which will in the end be about 25 – 30 images from a full session and 13 – 15 from a petite session. These images will be fully edited, cropped, and prepared for final presentation. Unedited images are never shown or provided.

How long after the session do you keep my images?
To accommodate new clients, unordered images will be purged 30 days after your session. Ordered images will be archived in my system for 1 year.

Do you offer a payment plan?
Yes, I do! I will gladly give you the details if interested.

Do you have a referral program?
Yes! I greatly value my clients and supporters who like my work and refer others. For each new client you refer you both will receive a $50 print credit.

What is your cancellation policy?
If you are unable to keep your appointment, I ask you to notify me at least 24 hours before your scheduled session. Your deposit will be applied to your rescheduled session.


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